Delivery Policy
Mar de Especias S.L. ships its orders through Packlink, a platform that works with several courier companies (Correos, Correos Express, SEUR, Keavo and pick-up points, among others). When placing an order, customers can choose from the options available for their address, each with its own price and delivery time.
Before confirming the order, customers will see the exact cost and estimated delivery time of each option. Delivery times are approximate, are counted in working days and may be affected by issues with the courier company.
Cut-off time
Orders placed before 4:00 pm (Spanish time) on a working day are prepared the same day. Orders placed after that time are prepared the next working day.
Shipping within Spain
We ship to mainland Spain and the Balearic Islands. We do not ship to the Canary Islands, Ceuta or Melilla.
Store pick-up (free)
Available for postcodes near Ponferrada. Orders can be collected from the working day after they are placed at: EL SALGUERAL, Calle Ancha, 19, 24401 Ponferrada (León), Spain.
Free shipping
Mainland Spain:
- Orders over €50. Mar de Especias Packs and Large Tubs (IML 5 L) are excluded.
- Purchase of 8 IML jars.
- Purchase of 8 HOSPITALITY PET jars.
- Purchase of 12 GLASS jars.
- Purchase of 4 units of Natural Salt Flakes 2.4 kg or 4 units of Black Salt Flakes 2.4 kg.
Balearic Islands:
- Orders over €60, with the same exclusions.
All shipping prices include the applicable VAT.
International shipping
We only ship to European countries. The price and delivery time are calculated automatically based on the destination country and the shipping option chosen, and are shown before the order is confirmed.
Problems with your order
If your order arrives damaged or incomplete, or does not arrive within the expected time, please contact us and we will sort it out with the courier company.
Contact
For any questions, call us on +34 717 138 443 or email us at manuelblanco@mardeespecias.com.
